Corporate: 805-375-7676 Orange County: 714-333-9020 San Diego: 619-220-2411

Remote working with Mastercam

March 25, 2020

During the coronavirus pandemic, many of you have chosen to continue operating your businesses just as we have at CAD/CAM CONSULTING SERVICES. In order to comply with the orders from the State of California, we have transitioned to a remote workforce to allow our employees to work from their homes. If you have done this for yourself or your company, we want to let you know that this should not impact you or your employees’ ability to run Mastercam whether they have a single seat or a network seat. Below is some important information in order that you or your employees can keep productive from home.

Purple USB HASP – If your Mastercam license is on a purple USB HASP key, this device can be used to run Mastercam on any computer the Mastercam software is installed on and the HASP is plugged into. If you take your work computer home from the office, make sure you take the USB HASP as well. If you want to run Mastercam on a different computer than you normally work on, you can take the USB HASP from a system at work and run it on a computer at home. This will have no effect on the original computer it was running on when you return to the office again. Mastercam can be installed on as many systems as you want, but only the ones with the USB HASP plugged into it will be able to launch the software.

Note 1: On systems that have only had Mastercam 2020 installed on them, the HASP drivers will need to be installed after the software is installed on that system. The drivers are located here:

C:\Program Files\Mastercam 2020\Mastercam\common\HASPUserSetup.exe

Note 2: Users cannot RDP (Remote Desktop Protocol) into their work computers running off a USB HASP. The local USB port does not recognize properly over this connection, and the software will not run.

Red USB NetHASP – If your clients run Mastercam off a red USB NetHASP license, this can be used offsite if the users have access to the server (host computer) hosting the license over your network. If client machines can access the company network via a VPN connection, then Mastercam will work offsite. In order to configure this setup, the nethasp.ini file on the client machine must be modified to point directly at the IP address of the server hosting the NetHASP.

(Please contact your reseller for information on modifying the .ini file)

Note: If a user wants to RDP into their work computer, Mastercam will run on their work computer over a Remote session since the host computer will still have access to the network that the NetHASP license is broadcast across. This isn’t an optimal situation, but it will work.

Note: Nothing on the server needs to change to work remotely from it. If the license is broadcast across the Network, and VPN clients are allowed access to ports 475 and 1947 on the server, they will be able to check a Mastercam license out from it.

Single Seat Software License – If you wish to use your single-seat software license at home on the same computer you use while at work, you do not need to change anything. The license is already installed on that system and will work in any location. If you want to temporarily transfer the license from your work computer to a home computer, you can do so by deactivating the license from the work computer. Once the license has been deactivated successfully, it can then be activated on any system that Mastercam 2019 or newer is installed on.

Note: If you are running Mastercam 2020, nothing else will need to be installed. If you are running 2019, you will need to install the latest version of the Mastercam Activation Wizard found here: https://downloads.mastercam.com/public/drivers/MastercamLicensingSetup062019.exe

Note: If you connect to your work computer via an RDP session and are running off a software license, Mastercam will run on the host computer. This isn’t an optimal situation and will be very slow, but it will work.

 

Network Software License – In order to run off a networkable software license remotely, the client machine needs to have access to the network the server is broadcasting the license across. This can be achieved by the client system connecting to the work network via a VPN connection, and the CodeMeter WebAdmin setup to point directly at the IP address of the license server. Due to the VPN connection, the automatic search will not find the license, so each client must be configured to look for the server’s IP address.

  1. To set this up, launch the CodeMeter Control Center from the Windows Start menu – CodeMeter.
  2. In the lower right corner of the Control Center, click the WebAdmin button. The default web browser of the system will open to the following address: http://localhost:22352/
  3. Click the Configuration tab on the top of the WebAdmin page. Select Add new server and type the IP address of the server hosting the Mastercam software license.
  4. Once the IP address of the server is entered, click the Apply button before exiting the WebAdmin page. Now, Mastercam will look for that IP when trying to find an available license.

 

Note: If you want to RDP into your work computer, Mastercam will run on their work computer over a Remote session since the host computer will still have access to the network that the software license is broadcast across. This isn’t an optimal situation and will be very slow, but it will work.

Note: Nothing on the server needs to change to work remotely from it. If the license is broadcast across the Network, and VPN clients are allowed access to port 22350 on the server, they will be able to check a Mastercam license out from it.

 

If you still have issues please contact us at mcsupport@cad-cam.com for additional solutions.

CAD/CAM CONSULTING SERVICES INC. | Corporate: 805-375-7676 | Orange County: 714-333-9020